[Resolved] Snapdeal.com — Refund not processed... Order cancelled

mkhedeka

from Indore, Madhya Pradesh

Address:	New Delhi, Delhi, 380058
Website:	www.snapdeal.com

My order was cancelled on 21-Mar-2016 and I received a confirmation that the full refund will be processed in 4 days. Today is 28-Mar-2016 and even today the refund has not been processed.
I call customer care daily and ask about the status, but they always tell me to wait for 24 hrs and that they will process the refund ASAP. The executive tells that they have escalated the issue to higher management and it will be resolved soon. But, I do not get any email confirmation of what they are doing, what is the refunds team doing and when will my refund be processed.

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Aug 7, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer (mkhedeka ),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal