Snapdeal.com — Refund not received after 4 attempts | |||||
I booked a webcamera on snapdeal.com on 9th May 2016 and when i received the product, its colour was light green one and the one i ordered was black one. Also that the webcamera was not turning off. So i decided to return the product to them and proceeded. Four consecutive times i contacted the customer care of snapdeal and nobody has come yet to collect the product, but continously sending message for pickup. No one comes actually. Was this information helpful? | |||||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal