Snapdeal.com — Refund not received

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

Dear sir,
My order id: [protected] (5 items)


Product name
1) 7 cotton rich polo t-shirt combo by eprilla

2) eveready red hl58 rechargeable emergency light with 1 pc 5w ..

Refund complain no :21083565
And 21083581

Order id: [protected] (5 items)

I am really upset as whenever i have called to your customer care i got different information about my product. I request you to investigate that. According to that request no i was given time 24 hours for the refund but till not credited to freecharge account. One of your customer agent kept me on hold for 15 minutes then getting no reply i disconnected the call. Even now i am in confusion about the status of my refund.
Therefore, i request you to take step as early as possible so that my belief about snapdeal remain_ the best.
Thank you