[Resolved] Snapdeal.com — Refund not received | |||||
Hi Team, I placed an order for Surya Crystal 3 burner Gas stove order number [protected] on 8th november 2016 via debit instructions. I cancelled the order within 2 minutes as i felt i will go with COD-Cash on delivery. I received a message stating that "Order has been cancelled and payment has been refunded successfully on 05:16 AM, 08 Nov, 2016". Till date i dont see the refund in my account.4 business days logic is over, innumerable calls to customer service is also over. Whenever i raise a complaint like the most recent Reference number : 35915244 i get a message "A summary of your query has been sent to [protected]@yahoo.com. We will soon begin working on your query and will reply within 24 hours." and i get a automated response and no one gets back. Its quite been ordeal at snapdeal and i wish no one goes through the mental agony i am going through .regret doing business with ordeal...ouch snapdeal. Was this information helpful? | |||||
Dec 21, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 Snapdeal.com Customer Care's response Dear Yogita Anumul, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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