[Resolved] Snapdeal.com — refund not received | |
Regarding order number [protected] pepe slim fit jeans 32 inch Dear sir/madam I have ordered the jeans with the above mentioned order number. I found the product and was surprised when opened as the size on the outside sticker was 32 but in the jeans it was 34. When i have tried the jeans the i also found that the fitting of the product was also not ok. After it i re-packed the item with the sticker and other stuff (Which was also shown to the person from snapdeal who came to collect the product) of the jean after safely trying once. The product was then returned after the snapdeal person said that everything is ok. I have also tried to speak with the customer care number from my registered number at [protected] but could not find option to speak to anybody even trying more than half an hour. Now i have received the information from snapdeal that the snapdeal is returning back the product to me as the quality check of the product found not ok. I am a regular user of internet shopping for the last five years and bought hundreds of item online. So i am really surprised that was quality check want wrong. I have tried jean only once that is also with safety and returned the item with all the stuff. Since the product can not returned packed so i shown everything to the courier person and only after confirming i returned the product. I request snapdeal to solve the issue and returned the amount paid by me. Regards Rakesh Was this information helpful? | |
Sep 8, 2017 Complaint marked as Resolved resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Snapdeal.com Customer Care's response Dear Rakeshakki, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |
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