[Resolved]  Snapdeal.com — Refund not received

Dear Sudarsanan Kesavan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Sudarsanan Kesavan,

Thank you for contacting Snapdeal.com.

Please accept our sincere apologies for the inconvenience you have experienced.

With reference to your email in regards to the refund for the order number ([protected]), this is to inform you that your request for refund has been initiated from our end on 20/3/2014. We would like to inform you that your amount will be credited to your bank/credit card account within next 7 - 10 working days.

We assure you that we will try our level best to provide you great services in the near future.

Regards,
Snapdeal Team

Order No [protected] Item Color Cocktail Chocolate Brown Printed Dress. I have returned this product on 31st July 2014 and till date i have not received the refund. I called them several times and even wrote a mail but still no reply. Snapdeal is a cheater. Harassing customers.

I have attached my complaint with snapdeal's detail for your reference.
I look forward for your positive response.
With regards,
Ajay Choudhary

My complain number 10352264
I have ordered anju saree For 499/-and 200/-fOr calliNg call Centre.
it was Defective so I returned oN 16 -10-14 as it was cash on delivery so I paid Amount on 12-10-14
Snapdeal have blocked my email id and mobile number due which I am not able to contact
I have given details of my bank account but as per mail they have credited in wrong account
Its my worst experience
Snapdeal is not responding
Kindly help me...

Very bad refund services of Snapdeal, I logged the complaint of my new DOA mobile on 26th November 2014 and I called daily Customer support and as per team is still working for refund no proper response. I still waiting for the refund or response.
No response on email, I mailed also [protected]@snapdeal.com
Order no. [protected] dated 4th November 2014

Very bad refund services of Snapdeal, I logged the complaint of my new DOA mobile on 26th November 2014 and I called daily Customer support and as per team is still working for refund no proper response. I still waiting for the refund or response.
No response on email, I mailed also [protected]@snapdeal.com
Order no. [protected] dated 4th November 2014

I had purchased Kalenji t-shirt from snapdeal.com and later as I did not like the t-shirt had returned the product.
Now the "track order" feature shows the status as " Your returned order has reached us" but still I have not received the refund of amount Rs 338/- till date.
I have called up Snapdeal customer care thrice, seeking resolution to the issue.But every time they repeat same words "your complain will be resolved in 24-48 hours".
it's been 7 days that they have received the returned item from my end. But they are not processing the refund.
Its very much difficult to catch snapdeal once they get the money from you and same time you ask for refund.Highly Unprofessional customer care I must say.
Please return my money ASAP.

Order ID : [protected]

Kalenji Deefuz Essential Running Men Breathable 8199788
Color: Dark Red Size: M
amount Rs 338/-


Thanks & regards,
Paramita Varma
+[protected]

I have ordered a mobile sony xperia c - order no [protected] online in snapdeal on 8th of nov 2014, the was delivered on 14th nov 2014. The mobile is used one, no sign of seal on the box. Even the box was tared a part.

I have asked for refund. At first sight snapdeal told me to return the mobile on my own. I denied & asked to pick them up. Snapdeal just passed 3 weeks just doing nothing. Then i have decided to send the mobile by my self.

When i try to send the mobile, no one was accepting to do the shipment as it was mobile. Only bluedart accepted the shipment also it charged me 2861/-. I have informed snapdeal about the situation before doing the shipment & snaldeal accepted to return the amount whatever the courier was going to charge me.

now its been a month no sign of my courirer charges refund,


snapdeal customer care is worst costomer care i have ever encoutered. They always says you get the reply from concerned dept in 48hrs but i nerver seen any progress.

First of all this snapedal site does sell items with any quality check at all. what ever the seller sends you that it. If you are unlucky(got an used product) then you are screwed up. On the above the customer is pathetic/worst. They just keep on saying 48/72hrs but you will never see any progress.

Also one more thing is that that snapdeal customer care supervisors are useless, talking to them doesn't make any sense at all.

from my experience i would say never go for electronics/expensive items on snapdeal. if you are unlucky then the only thing is that you have to keep on paying mobile bills extra from your pocket by calling customer care always

I placed an order for Creative EP-630 Earphones (white color) Order no [protected] on Snapdeal on 5th Nov '14. But instead the same earphones in black color were delivered to me on 8th Nov '14 which were actually 100 rs.cheaper on the same website. I placed a return request and the product was picked up on 14th Nov'14.
On 18th Nov '14 i check my snapdeal account and see that around 8 pm a new order for alternate item was made from your side only. I specifically had asked for a refund and not a replacement. I call their customer care there and then to cancel the replacement and give me the refund for the white earphones.
Its been more than 2 months now but I have not received the refund of rs. 677 in my bank account till date. I have exchanged hundreds of mails and made endless calls to their customer care representatives but all i get in response is that my refund has been initiated and il receive it in 5-7 working days. And then no updates from their end. I call back again after 10 days and the same replies.
All they are doing is mentally harassing and badgering me.
Kindly help me get my money back.

I ordered a DRESS MATERIAL on 9th of jan, due to some technical errors on snapdeal my order was cancelled . I have called them several times for refund . Every time they are saying they will refund me in 48 hrs .
PLEASE SUGGEST.ORDER NO. [protected].

I want Return my Products

Iam Not satisfied of your Products .So i want return my products 3 jeans of Combo denim jeans

cancelation of order

order no [protected] plz cancel my order

My order is delayed, when will I get it?

Order ID: [protected]
Placed on 18 May, 2016

Product still not receive
Est. Delivery date given : 24 May, 2016

AWESOME FA Navy Cotton Straight Semi Stitched Dress Material

Product faulty and not intiate

Dear shad p,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Dear Pardeep01kumar,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal