[Resolved] Snapdeal.com — refund not received since july 30 2019

[Resolved] Snapdeal.com — refund not received since july 30 2019

S Sahil723 from Mumbai, Maharashtra

I have purchased gift card from snapdeal however order failed and payment deducted, i have not received refund since 30th july even after following up through multiple channels, they always give standard reply that "we have refunded and the same will reflect in 2 business working days if not kindly share statement" however i have replied with statement multiple times but always same reply. Kindly help to get refund asap. Order id: [protected] Was this information helpful? No (0) Yes (0)
Oct 19, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 13, 2019 Snapdeal.com Customer Care's response Hi Sahil, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal
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Comments

Nashet

from Coimbatore, Tamil Nadu

I ordered watch but I received an empty box order, when I opened the box it was empty order number.s2a662B035. I ordered designer watch but I only got empty box. I have paid amount for the watch. Kindly assist me to get my money or watch from Snapdeal.

Snapdeal.com Customer Care's response, Sep 14, 2019

Verified Support

Hi Nashet!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Balkrishna Demse

from Mumbai, Maharashtra

Hello,
Dear sir/ madam

I am geting one sms to snapdeal
I want to verifed that sms

Congrats! You Won 1st Prize Tata Saafari In 9th anniversary Day Snapdeal .This Is Valid For Today For Registration Contact On:[protected] T&C # Snapdeal.

And the person name is
Nitin kumar singh

Snapdeal.com Customer Care's response, Sep 14, 2019

Verified Support

Dear Balkrishna,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal