[Resolved]  Snapdeal.com — Refund not reflect and arn no not shared by snapdeal

Address:713421
Website:www.snapdeal.com

I have ordered a mobile (Lava x81) on 29.05.2017through my credit card but in others site the price was low so i cancelled the product immediately and they sharing that the refund initiated but not reflect my credit card as on 29.06.2017. I requested snapdeal to provide me arn no but they not still did it. And i have contacted several time but they assuring me but don't do the real work.
Here is my order id :- [protected]
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Jul 31, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Snapdeal.com Customer Care's response
Dear Pallab Chak,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have ordered Cbeeso company's beige colour product and I have received a complete different product. I have returned the product and not yet received the money. If you can't even deliver the correct product which is being requested Jus close the business and sit at home.
Snapdeal.com Customer Care's response, Jul 1, 2017
Verified Support
Dear Srivani,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
[protected] this is my order id.. i can;t track my order
Snapdeal.com Customer Care's response, Jul 1, 2017
Verified Support
Dear Souma,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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