[Resolved] Snapdeal.com — Refund not yet recd and no reply on my emails | |||
I had returned the defective mobile handset-htc desire 820 to snap deal last thursday and since then I have called up at least 7-8 times and emailed abt 15 times but recd reply on only 3 emails and was given pathetic and irresponsible answer on phones every time I called for refund status...on email I only get a reply of complaint number and asking me to patience...there is no clarity on actual status of the refund nor the reason for the delay The complaint number is last recd was 14248140 Kindly let me know the status...buying a product is easy from snapdeal but returning and getting refund is a big time pain, ., , pls think many times before buying a product coz returning is a nightmare Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team