Snapdeal.com — Refund of courier charges didn't recieve for about 20 days

Address:Navsari, Gujarat

I did not recieve my courier charges which i paid about 20 days ago and everytime when i called to snapdeal customer care they said me that we are forwarding your details to our technical team. I called in snapdeal customer care for about 15-20 times and atleast for 7-10 minutes everytime so every time i was charged by 8 to 10 rupees. Then also any result does not given by snapdeal. Total amount of courier charges is 310+775+775=1860
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Vish,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information