Snapdeal.com — Refund of money

Ancy Gonsalves

from Ujjain, Madhya Pradesh

Address:	New Delhi, Delhi, 403802
Website:	www,snapdeal.com

I purchased a kurlon mattress from site and it got delivered on 15th November 2015. i realized the wrong was wrong and immediately placed a return request on 16th November 2015. i received an email confirming about the pick up in two day through Renuka Logistics. two days later i called call center about the pick up, but nothing has happened in spite of repeated calls and follow up. today its 25 days and the pick up has not happened.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Ancy Gonsalves

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team