[Resolved] Snapdeal.com — Refund of money

Hrusikesha

from Bengaluru, Karnataka

Website:

www.snapdeal.com

I have purchased one women footwear from the company and as because it does not fit, so, i returned the same by initiating request. The site shows that product has been received by them. I have also given them snapshot of postal receipt. They have confirmed receipt of this. I have also shared the awb no etc on their website. But now they have mailed me that my return request have been closed. They have not refunded money yet. Look in to the matter.

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Jun 8, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Snapdeal.com Customer Care's response Dear Hrusikesha,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Sep 21, 2016

Updated by Hrusikesha i have already given my phone no and by this sort out problem.further receive product from postal or it may return.reference no is[protected]

Verified Support

Sep 22, 2016

Snapdeal.com Customer Care's response Dear Hrusikesha,

Thanks for sharing the requisite deyails. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sep 23, 2016

Updated by Hrusikesha no body in touch with me after your mail.rather i talked with your customer care executive as to why you are not receiving the article at kolkata warehouse.tracking shows that item reached near the werehouse on 17th of this month and it remained there for 5 days.and as because you did not receive it, it was returned by courier to me.who is at fault .ensure refund and donot tell me to again return the product.such kind of dealing shows how irresponsible you are with customer .call me .

Oct 10, 2016

Updated by Hrusikesha worst service .nobody in touch till today.