[Resolved] Snapdeal.com — Refund of the courier charges | |||||
Hi I had ordered kids wardrobe via order id [protected] on 19th Dec 2015. I have received the product on 30th Dec 2015. However the product material was wrong, it was not same as describe in the website. I have raised the return request, and send the material back to snapdeal godown via my own expense, as they don'y have reverse pickup after receiving the confirmation mail that they will reimburse the courier charges. I have received the refund of product amount but struggling for courier charges. I have already shared the waybill and charges of Rs. 2500/- with snapdeal on 5th Jan 2016. I have made about 6-7 calls but every time I received the response that you will get the money within 48 Hours. Till date there is no confirmation from there side. Was this information helpful? | |||||
Jan 29, 2016 Complaint marked as Resolved I have received the charges, thanks to consumer complain and snapdeal for taking adequate action. And timely refund the amount Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi Ambesh Rathore,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team