[Resolved] Snapdeal.com — Refund on cancelled products

shradha.gemini

from Mumbai, Maharashtra

Address:	411021
Website:	snapdeal.com

Hi,

Order ID: [protected]
Suborder Id: [protected]

Nobody has yet come to pick up for above mentioned order which was cancelled almost 10-12 days before. And today i have received message saying return request closed.How come the return request is closed? and that too reason saying "Tried to contact you since 2 days but were unsuccessful", and that too on office address. Do you think we are playing hide and seek in office and you were unable to reach. And i am getting every other call but not that pick up call. I have been getting so many messages and calls from snapdeal saying today your item will be picked up, but then no show, nobody comes to pick up. Now i don't care if you pick up the item or not, but I want refund of that defective product and you can pick up the item any time.

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Nov 26, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Snapdeal.com Customer Care's response Dear shradha.gemini,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal