[Resolved]  Snapdeal.com — Refund payment not received yet

Address:603002
Website:Snapdeal

Hi,

I have just ordered a phone in Snapdeal but i had received a stone in it, so i went and gave the stone to the courier boy and he told to raise a complaint to customer care and they will refund your money back so that i raised a complaint as i paid my money through online payment but still i didn't received my refund. I have contacted customer care many time but no proper response from them it nearly took 1 year, So please give me solution asap.
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Mar 24, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2017
Snapdeal.com Customer Care's response
Dear franklineugene10,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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