[Resolved]  Snapdeal.com — refund pending

I've updated my address so many times but still they are saying updated my address. And also my product has been sent already. I received the confirmation of my return order from snapdeal. Mad people not even understand my quarries avoid refunding my money they are saying my address is not correct. My return order already picked up then why they worry about my address. My address is same there is no change at all orders are delivering in same address only. Receiving and pickup from same address only .finally they want to say silly reason for avoid refunding my money. Totally cheating. I lost my money and product. I'm not at all use this Snapdeal app and in future I'm going to share my bitter experience with all my friends not recommend and alert people how they cheated both courier service and their fake email message of picked up confirmation. I want my money back either from courier person or from snapdeal. After picking up my return item what happened i want to know the reason who has stolen in between transit or they should find with cctv camera. I've again attached with the return item and invoice of this item delivered in my address and their pickedup confirmation email message.
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Dec 12, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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