[Resolved] Snapdeal.com — Refund pending from 16 days

[Resolved] Snapdeal.com — Refund pending from 16 days

N Nainsi from Mumbai, Maharashtra

Dear Snapdeal team, I am reporting this complaint third time here. I ordered Surya Aksh 3 Burner Glass Manual Gas stop (Order Id: [protected]/ Sub Order id: [protected]) on 6/10/2016. I paid 2488 rupees online. After reading negative reviews, i cancelled the product same day (on 6/10/2016 at 3 P.M.). Till today, I did not get my amount refunded. Being reporting the issue several times, No action has been taken yet from Snapdeal side. I am really very fed up now. Was this information helpful? No (0) Yes (0)
May 28, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 21, 2016 Snapdeal.com Customer Care's response Dear Nainsi, We understand the plight. We will get the issue checked and update you at the earliest. Regards, Team Snapdeal Oct 24, 2016 Updated by Nainsi I got Refund initiated message and now the status is refunded amount. However, after 20 days of cancellation of product. I didn't receive my amount yet. What should I Say now, It is just too frustrating.
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shiv_kumawat

from Mumbai, Maharashtra

I have ordered "1. Pigeon 2 Burner Glass Top Gas Stove Favorite ( High Efficiency Brass Burners )". This product is not look like genuine. I want to return it. When i tried to return through website its showing error "Your request cannot be completed at the moment. Please contact customer care at +91-[protected]" and when i tried to call this no it told as complaint is registered. But i didn't get any confirmation mail from Snapdeal. Could you please look into this issue and let me know when can i get my refund. :(

My order id is: Order ID: [protected]

Thanks,
Shiv

shiv_kumawat's reply, Oct 21, 2016

I have sent many mail regarding this but couldn't get any positive response.