[Resolved] Snapdeal.com — Refund/replacement of order no: [protected]

Sikanta

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110005
Website:	Snapdeal

Hi Team,

I have been trying to replace this order from last 1 week and there is no response from Snapdeal either on pickup or replacement of the product. Customer care is also not helpful on that subject. I would like to place a refund request for the same. Mobile number which is specified in order is not correct hence changed, still there is no response from team for anything. Please look into this issue ASAP as this site is losing credibility in eyes of customer because of lethargic responses from Snapdeal.

Regards,
Sikanta Raut

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Jul 30, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Snapdeal.com Customer Care's response Dear Sikanta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal