[Resolved] Snapdeal.com — refurbished mobile was given to me

[Resolved] Snapdeal.com — refurbished mobile was given to me

A Anirban Pan from Bahula, West Bengal

I am anirban pan. I purchased a moto c plus mobile from snapdeal on 11-may-2018 (Invoice no. : s8b70a/18/283, order no. - [protected]). Few days ago my charger has damged and i went moto service centre (Soumili enterprise, bankura) on 01/11/2018 for the second time. They refused to give me the service within warranty. They said that a refurbished mobile was given to me by snapdeal. Please take necessary step against snapdeal +1 photos Was this information helpful? No (0) Yes (0)
Nov 22, 2018 Complaint marked as Resolved Snapdeal has given me full refund taking back my mobile. Snapdeal.com customer support has been notified about the posted complaint. Nov 05, 2018 Updated by Anirban Pan A E-mail was sent to me from [protected]@lenevo.com which again inform me that the product is from a secondary sell unit Verified Support Nov 05, 2018 Snapdeal.com Customer Care's response Hi Anirban, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal
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