[Resolved] Snapdeal.com — Refusal of refund after providinga different item | |||||
Order ID: [protected] I have ordered 3 sarees from snapdeal and in one of the saree ie aisha pink saree they provided that the colour of the saree is pink and when i recieved the saree it was purple.. what a careless company providing such fake products and the another couldnt reached my expectation.. Its quality is too bad.. I asked for refund of these sarees.. They recieved the returned item and according to them the item did not meet their quality check criteria and they are unable to initiate refund for it. And said that my return request has now been closed... As a result they are sending back the sarees to me.. Whose fault is this .. They wrote PINK SAREE in the description and i recieved a purple.. There is a big big difference between pink and purple..I am attaching pics of the saree so that it is clearly visible.. They have hired such sellers which not only provide such product but spoils the company's goodname in the market.. They provided inappropriate information about the product.. Its their fault not mine.. Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 17, 2016 Snapdeal.com Customer Care's response Dear Arpanjain14, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear Arpanjain14, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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