Snapdeal.com — Regarding Cancellation

Thirumurugan Rajagopal

from Mumbai, Maharashtra

Address:

Theni, Tamil Nadu

I book the following order Order No. : [protected] Order Placed On :[protected]:57:01 Order delivery date is 19th Feb 2015, after they have some issue with delivery and they changed the estimated delivery date from 19th Feb to 25th feb 2015. I cancelled 19th Feb 2015 as per the delivery issue But they put the ASAP delivery for that one. Once again I called them then only they took the cancellation request. Very Worst delivery for all order in my case and again & again they are sending appology mail that's it. They are not worrying about customer satisfication and concern. Thanks and Regards, Thirumurugan, [protected]

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Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Thirumurungan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Thirumurugan,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team