[Resolved] Snapdeal.com — regarding lucky draw | |||
I have received a message on my mobile this morning. Dear Customer. You are winner of SNAPDEAL Online company. You win 1st prize TATA SAFARI and amount rate is Rs-12, 40, 000. Registration service charge 6, 600 on[protected] deposit. Contact no:-[protected] Snapdeal Helpline no:-[protected] Received a call from [protected] asking to make payment. Please advise authenticity. Was this information helpful? | |||
Aug 6, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 06, 2018 Snapdeal.com Customer Care's response Dear SuzSwar!We are not running any such offer. Also, we do not indulge in making any such calls/SMS. Thanks! Team Snapdeal | |||
 2 Comments | |||
Comments
Dear sir i have purchase p66 model but i want to return/ exchange this my request no is 48025181
Reply
Well if thats the case, then I shouldn't have received the message from the same sender like how I get messages when the order is placed, on the way, payment and shipping. If you haven't involved then this is definitely a question of data theft because I received this message immediately after the order is delivered. If I was running an organisation and if my customer has raised the complaint by providing data, I would get to the bottom of it and get hold of the miscreants. Your response doesn't solve the problem
Regards
Suzan
![]()
Regards
Suzan
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information