[Resolved] Snapdeal.com — Regarding not getting an authentic invoice to recover warranty even after a number of requests | |||||
Earlier this year i have purchased a kdell keyboard and mouse combo. After few months it stopped. so i consulted dell care for replacement of my product with a copy of invoice provided by snapdeal but dell care asked me to call snapdeal and ask them for an invoice which has company logo as well, as the previous invoice doesnt have any logo or sellers stamps. so i contacted snapdeal in return and they agreed for that. they told me give 48 hrs we'll mail the stamped invoice but after 3 days they didnt mailed so called them back. they again asked to wait for 24 hrs but they didnt mailed me any invoice as promised and this gone for multiple of times. the warranty is expiring in jan 2017. so i request you to please intervene in this. Was this information helpful? | |||||
Dec 24, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Snapdeal.com Customer Care's response Dear شہریار یحی, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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