| Address: | Mumbai City, Maharashtra, 400074 | | Website: | www.snapdeal.com |
Greetings !!
This is to inform you that I had ordered Canvas 5 from snapdeal on 8th Jan 2017 and order has been delivered to me on 11th Jan 2017.But the mobile display was faulty.
However, I had requested for service visit on 11th Jan, after checking mobile your service enginer had confirmed that phone was faulty and it should be be replaced.Hence, Reverse pickup has been scheduled on 12th Jan.
After scheduling reverse pickup your 3rd party client(Nuvo) has picked up my phone on 12th Jan 2017.
However, I call on your customer care no. and spoke to Hitesh to know the status of my phone and he told me that your problem will going to resolve soon as we have details of your both phone.but still issue has been not resolved and they sent me the same phone which I had send for replacement.but after verifying and quality check they returned at my residential address stating that you had given us a wrong order id details.
Again I call on your customer care no. and spoke to kajal singh and she told me that mail us and give reference order id-[protected] instead of order id-[protected]. Was this information helpful? | 
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