[Resolved] Snapdeal.com — Regarding refund in my bank account

Jyotiranjan Padhi

from Kolkata, West Bengal

Address:	Gurgaon, Haryana
Website:	Snapdeal. Com

Hi team i had ordered a J M black smart watch from Snapdeal on 22-dec-2016. I had got this on 23-dec-2016. On 26-dec-2016 i claim for return and the product was picked up on 27-dec-16. As per Snapdeal the refund was initiated on 27-dec-16 only. But till now the amount is not credited to my bank account. I had contacted Snapdeal several time but every time they gave me separate answers. Now its more than one month i have not received my refund amount.
Thanks & Regards
Jyotiranjan Padhi

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Mar 4, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by Jyotiranjan Padhi It is more than a month but the refund amount not credited to my bank account.

Verified Support

Jan 31, 2017

Snapdeal.com Customer Care's response Dear Jyotiranjan Padhi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal