[Resolved]  Snapdeal.com — Regarding return policy

Address:

Mysore, Karnataka

Order number [protected] Complaint number: 11209006 I had placed an order for Rayban sunglasses worth 5000/-. I got the delivery of the product but the product has some fault. The glasses are bent and so I placed a complaint on 31st october 2014. I did not reciver any information regarding the reverse pick up though they said they would initiate the pick up within 48 hr. Since then I have been calling them and I have called them atleast 20 times. All they have to say is they are very sorry for the inconvenience and they would take this matter on top priority. However, till date they havent really taken it as priority. I spoke to one of the supervisor Mr. Manish as well who also said the same thing. THEY HAVE THE WORST CUSTOMER SERVICE. SNAPDEAL YOU SUCK BIG TIME. Please if you cant handle customers then dont sell anything. atleast we'l look for other efficient online shopping stores.