Snapdeal.com — REGARDING RETURNING OF PHONE | |||
I buy a phone (readme 2) form sneap deal. but i changed my mind from readme to HTC. when i received my phone, i visit snap deal website and enter return complaint. they called me up and said we can not take the phone back it is our company policy. i never used the phone. they said if box is open after that we can not take the order back.. so how can i check my phone without opening the box. i said i will buy another phone with greater value from snap deal. again they said about company policies. so company policies should also applied when snap deal handover product to the coustmer. they said if we take back the product we will check it that it is ok or not.. this should be done at deleivery time too.. company policy also said coustmer is god.. but they are not following it.. i am very frustrated with snap deal . plzz do something.. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear vicky panchal,
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team