Snapdeal.com — Regarding the wrong product delivered

Address:	231222
Website:	snapdeal.com

I had placed an order for curtains on 10/11/2015.The order was delivered in parts and because I had to go out of the town due to an emergency, one of my staff who is illiterate received it on my behalf on two days.When I came back and opened the packages on 28/111/15, to my utter dismay I found the color of one of the curtains was different from the seven other ones.I mailed the website immediately and informed them .I just asked them to exchange the curtain for the right one but they flatly refused to do so saying that the one week time period regarding the exchange/return was over.I tried and requested them but they didn't care to consider my plight.THe fault was theirs but was dissappointed and hurt by their cold response.Now I feel so helpless and cheated by the website.The order no. was [protected].I just want to get the right product so that I won't have to suffer for the mistake committed by the website,