[Resolved]  Snapdeal.com — related to courier service

Address:Dehradun, Uttarakhand, 248006
Website:Snapdeal

This is reference to my prepaid orders mentioned below:

Order id: [protected] (2 items)

Suborder id: [protected]

The courier boy contacted me on 29th september through mobile and i told him that i m out of station and will be available on 3rd october, 2017 for delivery. Same status was updated on the site of snapdeal. But he never come to me again or contacted again for delivery. Now, i m surprised to see that he shows that he attempted two times to deliver the item to me which is wrong. He never contacted me again. Further, it is also to mention that the courier boy who contacted me on 29th september also behaved rudely with me which is never expected from the company like snapdeal.

I therefore, request you kindly to refund my amount to my credit card and if same person is delivering my other orders, my other orders pending for delivery may also be cancelled.
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Nov 10, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Snapdeal.com Customer Care's response
Dear Gupta_neerajk,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Oct 09, 2017
Updated by gupta_neerajk
i got the product after 10 days of reaching in my city but the action taken by snapdeal is not known to me
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