[Resolved] Snapdeal.com — Replacement and return

Apar1234

from Shahganj, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226005
Website:	online shopping

I have ordered an mobile from snapdeal on 3rd of july 2017.. And i have received the product on 5th on july 2017.. But the screen was broken.. It went for replacement on 6th and on 10th it was approved.. And till 16th i was miss guided.. And on 16th i got an email sating that my account of snapdeal is being blocked and ill not get my refund/replacement/even my old product.. I again complaint about it but again i m getting the same replies from the snapdeal... I have even complaint about the issue on twitter then too same response and today they are telling that they have found some fraud transactions in my account... I have attached the copy of the email i have got..

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Jul 29, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Snapdeal.com Customer Care's response Dear Apar1234,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal