Snapdeal.com — Replacement

Address:	New Delhi, Delhi, 110085
Website:	Snapdeal.com

My name is Ginij. My order no. Is [protected]. I bought a wrangler jeans from Snapdeal. I usually wear a 30 waist jeans and I ordered the same from a different brand. It got delivered at my home but there were some fitting issues with it. I requested for a replacement in 32 waist at the same moment. But the customer service took 3 days to reach me. I Emailed them twice to call me after 4.30 as before that I am at my office and my phone is in my locker so I can not pick up your call. These guys keep on calling me at 10.00 am or 10.30 am and then I got an Email that we are not able to reach you. I have provided an alternate number to them on my Email but no body bothered to call on that. Nobody from snapdeal bothers to ready any of the special information provided by the customer. Now they are saying we will issue a refund and you can choose anyother product. I got the jeans on a deal and I am pretty sure that its not going to be at that price again. They are not even saying that you can chose any other product and we will provide a promo to use or we will help you with the price. Just a dumbline line 'we will refund all your amount back" why the hell you took if you can fulfill our order. This is the worst experience i had with snapdeal. I AM GOING TO UNINSTALL THEIR APP AND WILL NEVER USE SNAPDEAL TO SHOP AGAIN. WORST SHOPPING EXPERIENCE EVER.