[Resolved]  Snapdeal.com — replacement delay of the product and ignorance of customer care

Address:Rohtak, Haryana, 124001

I have ordered a headphone of white colour from this site and i get one with black colour i have initiated the replacement soon after unboxing but it's been 20days no call no msgs from them didn't able to contact to service number now i want refund of it. Order i'd is [protected] pulse escape headphone. Please resolve as soon as possible i having great trouble because i have gift it to someone and only few days left. It would be nice if i get refunded for returning the order.
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Dec 13, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
Snapdeal.com Customer Care's response
Dear Himanshu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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