[Resolved] Snapdeal.com — Replacement not done and poor after sales service | |||||
Replacement request for the order ID: [protected] is placed under reference number 38650860 and I received a mail stating pickup will be done on 6/1/17 between 9am to 12pm but no one came to pickup the same and the response on the courier number given on sms was very poor and careless and wasted lot of money calling snapdeal customer care too but there is only IVR reply and no service personnel was available also wrote few emails which are not replied so far now I feel snapdeal is not a good customer oriented company. Was this information helpful? | |||||
Complaint marked as Resolved
They took the concern on priority and approved the replacement it seems that vendor for pickup was the crust of the problem but snapdeal resolved the issue with the support of CONSUMERCOMPLAINTS.in thanks. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 07, 2017 Snapdeal.com Customer Care's response Dear sam_boy, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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