Snapdeal.com — Replacement of a damaged product not being done | |||||
Order I'd: [protected]. Received a HTC desire 326g on 15th March 2016. I put up a return request the very next day on 16th March 2016 as the camera wasn't working properly. A technician had to visit which is didn't contact me and reported I didn't attend his call. I haven't received any call from the technician even now and it's been a month. Snapdeal offers 7day easy return/replacement policy. Then why are they taking so long to replace my product. It's been a month and the technician only hasn't contacted me then when will the replacement be done. Very bad service. An assured call within 48hrs. No from snapdeal has contacted me. It's only me trying to contact them. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
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+91 11 4637 1100 [Customer Care]
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Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.
Regards,
Team Snapdeal