[Resolved] Snapdeal.com — Replacement of Glan 4 burner gas stove

cnshah

from Delhi, Delhi

Address:

Pune, Maharashtra, 411014

Dear Snapdeal team

Order No.[protected]

I have received order raised request for replacement on 1st November, 2016 and till date .e. 8th Nov, 2016 no body has picked up

Everyday, snapdeal is sending sms that we will pick up today and nobody is coming.

They have mentioned mobile no of Courier server, manytime call not reachable, sometime if it reachable, courier people told that they do not have tempo to pick up this.

I have done several email and call to Snapdeal but no positive action

I am facing difficulty due to pathetic service of Snapdeal

Now, I requested to cancel my order and refund amount due to delay in replacement and I cannot wait now.

Thanks
Chetan Shah

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Dec 10, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Snapdeal.com Customer Care's response Dear cnshah,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal