[Resolved] Snapdeal.com — Replacement product yet not received after 15 days of request

cnshah

from Delhi, Delhi

Address:	411014
Website:	www.snapdeal.com

Hi Snapdeal team
Hi

I have booked replacement request on 1st Nov 2016 and courier Jv express collected on 11th Nov 2016

I have sent several email and done call to your customer care, every time i got answer that will resolve in 24 hours

Till date no update about replacement and not received any replacement

Looking to your poor service and delivery, I would like to cancel order and request you to refund my amount

Attached pickup receipt for your ready reference

Chetan Shah
M.[protected]

+1 photos

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Dec 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Snapdeal.com Customer Care's response Dear cnshah,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal