Snapdeal.com — replacement request closed

Dear snapdeal
My replacement request has been closed since I have cancelled the request by mistake. Now I am not able to access the request further. The item is not received by the courier yet. I want the product to be replaced fast. Please look into it.Order Id:- [protected] &suborder Id:- [protected].The item was a kid boot which I need to gift my brother.I'm in a hurry for it because our festival is near. The shoe is quite smaller in size, so I need
to replace it with a larger one but due to above circumstances I'm not able to do so. Therefore its a humble request to please reopen the replacement request.

Thank you
Abhimannyu routh