[Resolved] Snapdeal.com — rescheduling of product return email

Shikha@96

from Delhi, Delhi

Address:

Ih b girls hostel MNNIT ALLAHABAD, Allahabad, Uttar Pradesh, 211002

Hi

I had initiated returns for order id -[protected] however nobody came to pick up. I got the msg to reschedule the pickup however i am not getting the option to reschedule on app nor on site.

I have tried to call and reschedule but it says ' due to some technical issue i cant do that '.
Therefore you are requested to reschedule pick up for my order id [protected]

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Sep 29, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Comments

Kabita kalita

from Mumbai, Maharashtra

I have ordered a package from Snapdeal bt unfortunately it comes with some missing parts...I complained it bt not pickup my package till now...so I request to give a solution of my problem

Snapdeal.com Customer Care's response, Aug 29, 2019

Verified Support

Hi Kabita,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

LALU POONIA

from Mumbai, Maharashtra

Shoes Ka order Kiya tha abhi tak Nahi Aaya shoes ki jagah sleeper Dal di replace Kiya to vo abhi tak Nahi Aaye

LALU POONIA's reply, Aug 29, 2019

Lotto ke shoes order kiya tha sleepers Dal di replace Kiya to shoe abhi tak delivery Nahi hua

Snapdeal.com Customer Care's response, Aug 30, 2019

Verified Support

Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal