[Resolved]  Snapdeal.com — return and refund

Order id: [protected]
Return ticket id: 44224232
Date of return request-14/10/2017

Didn't get any call from [protected]. After mailing they sent me a reply mail that "we understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We're sorry that we will be unable to complete your request."
Item is not picked up from me. How they checked it and rejected it.. The item which i received it is the fake one..
+2 photos
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Nov 28, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
Snapdeal.com Customer Care's response
Dear Payel Chowdhury,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Oct 29, 2017
Updated by Payel Chowdhury
This is to inform you that from your side i received a call and told e that we will resolve your issue within 48 hrs. its already 48 hrs is over.. till now no further communication had been done..
Oct 29, 2017
Updated by Payel Chowdhury
totally fraud.. what are the internal checks u have done?????// i just wanted to know.. snapdeal is toltally fraud
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