[Resolved]  Snapdeal.com — return and refund of my order

Address:Mumbai City, Maharashtra, 400093
Website:Snapdeal

I had ordered the sony MDR-XB650BT from snapdeal and it's been only 3 days and i didnt like the product as it was uncomfortable for me. So i applied for a return as snapdeal has their 7 day return policy. They denied me the return as there was some problem with their transactions details and the headphones are in perfect condition with the bill and box intact. Please help me get my return @snapdeal.
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Nov 12, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Snapdeal.com Customer Care's response
Dear Merwyn,

We understand that our team has connected with you and informed you that complaint is against our trust pay policy. So, we are not able to proceed the same from our end.
Regards,

Team Snapdeal
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