[Resolved]  Snapdeal.com — Return

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

Snapdeal is totally unprofessional company with no ethic values. They are taking customer for ride and making fool of them.

I had made return request on 14th Aug 2016 and next day person visited to check and made the doc for return. After that got a SMS that someone will come and pick the material but till date no one had come. I called up the number more than 50 times and got connected to them in 2 times and same that someone will come.
Even after number of mails no action is taken. Once got a call that we will help you and within 48 hours some one will come.
Got the SMS too but still no one came.

Got a SMS on 24th morning that someone will pick, no one turned up and again on 24th evening go SMS stating that someone will come on 25th to pick the material. To my surprise on 25th morning got SMS, says return request close due to no response from your side.

This is really disgusting and Snapdeal thinks customer are fool. Did any check with customer the issue,

I will take the case to CONSUMER COURT, as I have all the call details and SMS's if nothing moves now on priority.

Details are as:
Return Reference No. 27855274
Date: 14/08/2016
Material: RICOH SP 210SU

Regards
Rakesh Sharad