[Resolved] Snapdeal.com — return date not mentioned

ADas93

from Heggadadevankote, Karnataka

Address:	Bangalore, Karnataka, 560100
Website:	www.snapdeal.com

I have opted the option to return the moment i recieved the product and tested it. They are a pair of shoes which do not fit at all and initiated the return. But, the return is under process and has no mention of a date and time for the return pickup. Cannot talk to a person from snapdeal as i get connected to ivr. Need immediate solution. Need immediate solution from snapdeal team.

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Nov 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Snapdeal.com Customer Care's response Hi Customer

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

Nitu Punia

from Jaipur, Rajasthan

Sir I also got a message from MDSNAPDL that I win Tata safari car .is this lucky draw contest is right? As they ask me to submit 10, 000 amount in Manish kumar

Snapdeal.com Customer Care's response, Oct 16, 2018

Verified Support

Dear Nitu,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Vijeta Passion

from Mumbai, Maharashtra

Complete against not proper deliver as per scheduled plan & delivery boy not to try to contact me to deliver,

Snapdeal.com Customer Care's response, Oct 16, 2018

Verified Support

Hi Vijeta,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal