[Resolved] Snapdeal.com — Return for one Mufti Grey Casual Jacket | |||||
We have ordered a jacket from snapdeal on 6th november, 2016. they delivered a wrong product on 8th november, 2016 i.e a trouser in place of jacket. We informed the customer care on the same day to get the wrong item picked up. from 8th november we are calling the customer care 3-4 times daily and they are not coming to pick the item and niether giving us our refund amount. once a person came to pick up but when i told him abount the wrong item delivery he refused to pick up. we are fed up from these snapdeal deal persons, everytime we call they give us two days later date. Even on website they update the date two days later than the current date and whenever the day comes they again add two more days into it. they are literally harassing us. Please help Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 24, 2016 Snapdeal.com Customer Care's response Dear suabhi, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 01, 2016 Snapdeal.com Customer Care's response Dear suabhi, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
Add a Comment | |||||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment