[Resolved]  Snapdeal.com — Return for order [protected]

Address:	560035
Website:	snaodeal

Hello,
The product in the above order was delivered to me on 10th Jan and the product was not upto my expectation and had to be returned back. Unfortunately i had to travel out of country and i still am. This has caused delay in requesting for the return order which as epr policy is 14 days, I was just delayed by a day hence created a return request requesting for a return with reference number[protected] on 24th Jan and with several reminders until 26th Jan but with no updates form snapdeal even after they claiming the SLA as 24hrs for a response, which is really frustating and shows an extremely un-professional customer service and experience. Would request you to take this up with them and ensure speedy resolution for the same. Pls note i am not reachable on phone and available only my email id: [protected]@yahoo.co.in