[Resolved]  Snapdeal.com — Return not taken and refund not issued

Address:New Delhi, Delhi, 110065
Website:Snapdeal

I ordered few products from snapdeal which I didn't like and placed returns within 7 days of product delivery.
I successfully paid through my credit card and product was delivered.
Now customer care has closed my complaint stating there has been some issues with the payments.

Had there been some issue with paymemts not only snapdeal would've disallowed me to pay and place order rather it wouldn't have delivered it.
And even if Snapdeal delivered the order would've demanded payment from me instead of closing my account.
Rather my genuine request for return is denied and also my account is closed.

All done so that snapdeal don't have to process a return and pay the due money.
The whole 200 cr rebranding won't get snapdeal anywhere if they harras long time customer like this.

Please check and help me get refund asap.
Order ids - [protected], [protected], [protected]
Comlaint nos. 34571359, 34572522, 34545694
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Dec 29, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2016
Snapdeal.com Customer Care's response
Dear PrateekKhosla,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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