[Resolved] Snapdeal.com — return of order

Mangal Ahlawat

from Samalkha, Haryana

Address:	Rohtak, Haryana
Website:	Snapdeal

I have placed an order of nike shoes from snapdeal. They are not comfortable and i have placed a request for return. My return request has been rejected. If they had any problem that should be communicated to me before delivery or at the time of placing the order. A policy can only be implemented only after informing the other party
. I request you to look into the matter and please i[censored] call me then plz call me in the evening after 4

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Mar 26, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Snapdeal.com Customer Care's response Dear Mangal Ahlawat,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

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Comments

Amit Paulkar

from Ahmedabad, Gujarat

I received fake woodland product on snapdeal by seller named "A TO Z SOLUTIONS, NEW DELHI". I canceled the order and send it back to snapdeal. Second time I also buy the same product and again I received the fake woodland product by the Same seller named A TO Z SOLUTIONS DELHI. Shall I provide them the fake currency?

Snapdeal.com Customer Care's response, Feb 20, 2018

Verified Support

Dear Amit Paulkar,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at [email protected] so that we can assist you in a better manner.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Feb 28, 2018

Verified Support

Dear Amit Paulkar,

We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

Regards,
Team Snapdeal