[Resolved] Snapdeal.com — Return policy not works | |||||
Hi, this is manoj dhapse, i have purchased one infocus mobile from snapdeal web side on line shopping but i get faulty item & i have raised complent for return policy, last 5 days i am not get responsed from them, my request no. 15510946 against order number [protected] Was this information helpful? | |||||
Dec 18, 2015 Complaint marked as Resolved 3RD DISCUSSED
Hi Manoj,
Greetings from Snapdeal!
This is in reference to your request 15510946 against Order number 10541124028.
We tried contacting you on your registered number (9930535276) but couldn't reach you. If this number is not in use, please share an alternate contact number by replying to this mail.
We will call you in the next 6 working hours (9 AM to 6:30 PM). We appreciate your patience and cooperation in this regard.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Team Snapdeal
2ND PART
Dear manoj,
Greetings from Snapdeal.
Your online request with reference number 15577773 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours.
Also note that you will be required to share this reference number for any future correspondence in this regard.
You can also reply on this email for any further assistance. We will be glad to assist you.
Regards,
Team Snapdeal
1ST PART
Hi Manoj,
Greetings from Snapdeal!
This is in reference to your request no. 15510946 against Order number 10541124028.
We tried contacting you multiple times on your registered number through the number - 01203934900, but couldn't reach you. Thereby, we are closing this issue from our end.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Team Snapdeal
but i am not getting call from ur customer no. 01203934900 & i don't want this product, so please arrange pick up, return my money back because i want to order another product from macromax or lava company.
thanking you.
manoj.
9930535276
[email protected] THIS MY MAIL ID
Snapdeal Support
I WANT MY MONEY BACK Snapdeal.com customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
I am not satisfied from snapdeal, i am the old customer for this side.
Reply
Dear MANOJ DHAPSE,
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team
Hi MANOJ DHAPSE,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
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