[Resolved]  Snapdeal.com — Return product

Dear Jaya,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Had order a pair of shoes from snapdeal,
Reference number : slp[protected]
Complaint number : 14576902
This is the worst online marketing i have ever come across, the day when i recieved the order, i had requested them to pick up the order as it was wrongly delivered, since from 3 months am following up the snapdeal, all the customer care executive gives the false promises, and no turns up to take the product, its like a hell, do you need three months time to pick up the order, its better you shut your irresponsible company, all customers will have negative opinion on your company i will never and ever will promote your company to my well wishers. A whole crap company.

I already apply to return product and also call to
a snapdeal custermer care department seven time.
They said wait for three days in all time.i Wait approximent 21 days.i waste my balance for call a custermer care department same a price of product.
They said courier boy come to your home and pick up your product but anyone boy or girl did not come and i paid rupees which i want to get in my bank account and my bank account detail also send in the mail id [protected]@snapdeal.com

Dear Mayur,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

The product(skating shoe) which I bought is incorrect in size. I am not satisfied with that. So I am willing to return the product. I kindly request you to take back the product and refund the amount. sum of rupees 2879/- (two thousand and eight hundred and seventy nine rupees)

Dear Sir/Mam,
The product(skating shoe) which I bought is incorrect in size. I am not satisfied with that. So I am willing to return the product. I kindly request you to take back the product and refund the amount. sum of rupees 2879/- (two thousand and eight hundred and seventy nine rupees)

Product : Ferrari Kids Basic Skate
Oder no: [protected]

Dear Ruth selvan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Sir / Madam,

I have raised an online request 15 days back, after many reminder sent to snapdeal.coom, have always received email from snapdeal.com that[protected]------- (Please note that your complaint against the order number ([protected]) has already been escalated and our team is investigating the same. We will update you with the resolution at the earliest.)


after that i also got call from snapdeal.com and he said will arng revers picup for this product and you will get update from our side shortly.


but no response yet received. my order no [protected] against i forced to take legal action for snapdeal.com i want my money back.


Reason for return - size problem, wrong size sandle received.


Pritam Gupta

My Mo. No. [protected]


Complaint Against

Snapdeal.com
Kunal Bahl
Snapdeal, CEO

Snapdeal.com Customer Care

Jasper Infotech Pvt. Ltd.

246, Ist Floor, Phase-III, Okhla Industrial Area
New Delhi
New Delhi District
Delhi
India - 110020

Dear Ruth selvan,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team