[Resolved] Snapdeal.com — REturn product issue

atibha singh

from Noida, Uttar Pradesh

Address:	Faridabad, Haryana, 121006
Website:	snapdeal.com

I have buy 30.12.2016 bed sheet product from snap deal.but product was not gud as stuff so i had send return request immediatly next day 31.12.2016 . but on daily basis i recieved call from snap deal ur product will picked with in 2-3 day. but till now no one will come to pick up & now i have get mail from snap deal -------
We attempted the pickup of your package but were unsuccessful. We also tried contacting you multiple times during the past 2 days, but were unable to reach you.
Thus we are closing your request.

Come back soon to shop from 65+ million products on the Snapdeal app - http://snpdl.in/
This is done not one time from snap deal its many time so requested that plz take action against snapdeal worst sit

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by atibha singh while today also i had recieved call from snap deal and he told me he will pick up tomorrow or day after tomorrow .
snap deal is playing game with customers

Verified Support

Feb 02, 2017

Snapdeal.com Customer Care's response Dear atibha singh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

Feb 03, 2017

Updated by atibha singh Dear sir again i recieved call from snap deal tomorrow but same thing done and same reply. what is doing snap deal cheat to customer or work for customer.and tomorrow also recieved same mail given belo see

Snapdeal <[protected]@snapdeals.co.in>
6:00 PM (15 hours ago)

to me

Hi Atibha
We have not received any response from you regarding pickup of your Homezaara Multicolour Cotton Double Bed Sheets With 2 Pillow Cover Combo Of 2
We had to pick up your item to initiate refund. It seems you no longer want to return it. Thus we are closing your request.

Verified Support

Feb 13, 2017

Snapdeal.com Customer Care's response Dear atibha singh,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal