[Resolved]  Snapdeal.com — return refuse & failed

Address:gurgaon, 122006

Snapdeal denying my return & make excuse for wrong address.

I have raised several complaints from your mobile app but i am not getting any responses for the same. I wanted 2 return both
Order id: [protected] (1 item) placed on 14 aug, 2019
Addidas navy polyster lcyra trackpants order id: [protected] (1 item) details
Placed on 14 aug, 2019
Nike side stripe dry fit tack pants from this order, however there is something wrong and i am not able 2 raise return for both items, they show return request closed. However yesterday 26th august 2019, the shadowbox person denying for my pickup & latter on got the massage of return failure becos of wrong address rather than thay have been delivered the items on same address. I have done mails on [protected]@snaldeal.com raised issue through website but no revert till time. Kindly revert with the update asap
I am not able to contact you on your customer care number neither i could find any email id. Hope u receive this mail
Registered mobile no is [protected]/[protected]
Kindly call me back on [protected]
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Sep 27, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I Purchase Product in Snapdeal but Product is Damage so he is Return my Payment To My Account... But No Reflect To My Account... Reference number is[protected] pls check And help to Return My Amount
Snapdeal.com Customer Care's response, Aug 28, 2019
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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